Metro Operator Clausell Marshall was recognized Tuesday by the Southwest Ohio Regional Transit Authority (SORTA) Board of Trustees for his commitment to serving Metro customers.
Marshall, a 30-year Metro veteran, has not missed an assignment in 10 years, serving as an example to new operators, many of whom Marshall mentors as an operator trainer.
“Clausell is a shining example of what we, as an operation, should be,” said Metro Interim CEO and General Manager Darryl Haley. “It’s operators like him that give our riders the confidence of knowing that Metro is ready to get them anywhere they need to be.”
“I’m very proud to be here,” said Marshall. “It’s a very humbling experience [to be recognized] because sometimes you do things just because it’s the right thing, not for the recognition.”
The CEO S.T.A.R. Award for “Service that Attracts Recognition,” is a selective award presented by, and at the sole discretion of Metro’s CEO. The award acknowledges and rewards employees who demonstrate exemplary service to Cincinnati Metro and the community.