Metro customers may soon experience faster trip times and service improvements along their routes, as a result of the system-wide evaluation of bus stops project, FAStops.
Since June, Metro has been working with transportation consultant Nelson Nygaard on its FAStops project to evaluate all 4,000+ regular service bus stops in the Metro system. This review includes evaluating each stop’s location to ensure stops aren’t too close or spread too far apart, as well as usage, amenities, safety and accessibility.
Following the evaluation, which is expected to be completed by end of year, recommendations will be made to streamline bus stop placement to improve trip times and operational efficiency. The project will involve a pilot in the spring of 2019 to test out several of the proposals. It will also include public meetings and outreach initiatives to gather community feedback on the proposed changes to ensure they meet customers’ needs prior to implementation.
In addition to improving trip time and the overall customer experience, the project is also expected to save Metro up to $60,000 a year in operational and maintenance costs.
“We know that trip time is an important factor in a person’s decision to use public transportation,” said Dwight A. Ferrell, Metro’s CEO & General Manager.
“This project is just one of the many ways Metro is working to improve our customer’s experience and make that decision even easier, while also increasing efficiency and reducing costs as we reinvent Metro.”
Learn more about the FAStops project at www.go-metro.com/fastops
Metro is a non-profit, tax-funded public service of the Southwest Ohio Regional Transit Authority, providing about 14 million rides per year.